PRIVACY POLICY
Joséphine Blackett — website: josephineblackett.com — last updated 18 July 2026
1. Who we are
This Privacy Policy explains how JVK Consulting Limited, trading as "Joséphine Blackett" ("we", "us", "our"), collects, uses and protects your personal data when you visit this website, make an enquiry, or place an order.
We are the data controller for the personal data described in this policy. You can contact us at info@josephineblackett.com.
This policy is written to meet the requirements of the UK GDPR, the Data Protection Act 2018, and the EU General Data Protection Regulation (GDPR), which applies to visitors and clients based in the European Union.
2. What personal data we collect
We collect the following categories of personal data:
• Contact details: name, email address, postal address, phone number.
• Order and commission details: piece specifications, design preferences, images or references you share with us, ring/wrist sizing, and delivery address.
• Payment information: we do not store full card details ourselves; payments are processed by our third-party payment provider(s), who handle this data under their own privacy terms.
• Communications: emails, enquiry-form submissions, and any messages you send us.
• Technical data: IP address, browser type, device information and website usage data, collected via cookies and analytics tools (see Section 7).
• Marketing preferences: whether you have opted in to receive our newsletter or updates.
3. How we collect your data
We collect data directly from you when you submit an enquiry or contact form, correspond with us by email, place an order, or sign up to our newsletter. We also collect some data automatically through cookies and analytics when you browse the website.
4. How and why we use your data
We use your personal data for the following purposes and legal bases:
• To respond to enquiries and provide creative proposals — necessary to take steps at your request prior to entering into a contract.
• To process bespoke commissions and collection orders, including sourcing materials, production, invoicing and shipping — necessary for the performance of a contract with you.
• To arrange international shipping and customs clearance — necessary for the performance of a contract, and to comply with customs and export/import legal obligations.
• To send you marketing communications, where you have opted in — based on your consent, which you may withdraw at any time.
• To improve our website and understand how visitors use it — based on our legitimate interest in running and improving our business, or on your cookie consent where required.
• To keep financial and business records — necessary to comply with our legal and accounting obligations.
5. Who we share your data with
We share personal data with the following categories of recipients, only as needed to deliver your order or run our business:
• Our manufacturing partner in India, who produces your piece and needs relevant order and design details to do so.
• Couriers and customs agents, who need your name, address and order value to deliver your piece and clear it through customs.
• Payment processors, who handle payment on our behalf.
• Email marketing and website analytics providers, where you have consented to marketing or non-essential cookies.
• Our accountants and professional advisers, where necessary for financial or legal compliance.
We do not sell your personal data to third parties.
6. International data transfers
Because our production takes place in India and we work with clients across the UK and EU, your data may be transferred to and processed in countries outside the UK/EEA, including India. Where this happens, we take steps to ensure your data is protected to a standard consistent with UK/EU data protection law, such as using contractual safeguards with our partners and processors, or relying on an applicable statutory transfer mechanism.
7. Cookies and analytics
Our website uses cookies to operate correctly and, where you consent, to understand how visitors use the site. This typically includes:
• Essential cookies, needed for the website to function (no consent required).
• Analytics cookies, used to understand site traffic and usage (used only with your consent, where required by law).
You can control or disable cookies through your browser settings or, where offered, through our cookie banner. Disabling some cookies may affect how the website functions.
8. How long we keep your data
We keep personal data for as long as necessary to fulfil the purposes described above, including any applicable legal, accounting or tax retention requirements (typically up to 6–7 years for order and financial records under UK law). Marketing data is kept until you unsubscribe or withdraw consent.
9. Your rights
Depending on where you live, you have rights over your personal data, which may include the right to:
• Access the personal data we hold about you.
• Correct inaccurate or incomplete data.
• Request deletion of your data, in certain circumstances.
• Restrict or object to certain processing, including direct marketing.
• Receive your data in a portable format.
• Withdraw consent at any time, where processing is based on consent.
• Lodge a complaint with a supervisory authority — in the UK, the Information Commissioner's Office (ICO); in the EU, your local data protection authority.
To exercise any of these rights, please contact us at info@josephineblackett.com.
10. Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your data appropriately.
11. Children's privacy
This website and our services are intended for adults. We do not knowingly collect personal data from children.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page shows when it was last revised.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us.